Support Materials

Everything you need, in one place.

Here you’ll find helpful overviews, FAQs, and email templates to support your rollout of Version 2, whether you're updating devices, informing colleagues, or answering user questions.

Use these tools to keep the transition smooth, consistent, and stress-free.

Useful links

Below you’ll find some useful links to our tech specs, support docs, and common FAQs from other users.

What's New Overview

What's New Overview

What's New Overview

Helpful one-pager to update users on what's changed with Launcher

Feature Comparison

Feature Comparison

Feature Comparison

A quick look at the difference between v1 and v2.

Get in touch

Get in touch

Get in touch

We’re available every weekday from: 9AM – 5PM (GMT)

We’re available every weekday from:
9AM – 5PM (GMT)

We’re available every weekday from:
9AM – 5PM (GMT)

Support Center

Support Center

Support Center

For all other product-related resources and information.

FAQs

Q. Will my room calendar and Microsoft 365 integration still work?

Q. What’s changed in the interface?

Q. Is manual cleanup still available?

Q. How do I access Central Management?

Q. Who can manage devices in Central Management?

Q. Will users need training to use the new interface?

Q. Can I roll back to the old version if needed?

Q. Do I need to reconfigure my Launcher setup from scratch?

Q. Will my room calendar and Microsoft 365 integration still work?

Q. What’s changed in the interface?

Q. Is manual cleanup still available?

Q. How do I access Central Management?

Q. Who can manage devices in Central Management?

Q. Will users need training to use the new interface?

Q. Can I roll back to the old version if needed?

Q. Do I need to reconfigure my Launcher setup from scratch?

Q. Will my room calendar and Microsoft 365 integration still work?

Q. What’s changed in the interface?

Q. Is manual cleanup still available?

Q. How do I access Central Management?

Q. Who can manage devices in Central Management?

Q. Will users need training to use the new interface?

Q. Can I roll back to the old version if needed?

Q. Do I need to reconfigure my Launcher setup from scratch?

Q. Will my room calendar and Microsoft 365 integration still work?

Q. What’s changed in the interface?

Q. Is manual cleanup still available?

Q. How do I access Central Management?

Q. Who can manage devices in Central Management?

Q. Will users need training to use the new interface?

Q. Can I roll back to the old version if needed?

Q. Do I need to reconfigure my Launcher setup from scratch?

Man looks to the side with a large format display in the background.
Man looks to the side with a large format display in the background.
Man looks to the side with a large format display in the background.
Man looks to the side with a large format display in the background.

Understanding the why

Head to our rethink page to see why Launcher v2 happened and what went into bringing it to life.

three staff members sat around a laptop, looking at the screen.
three staff members sat around a laptop, looking at the screen.
three staff members sat around a laptop, looking at the screen.
three staff members sat around a laptop, looking at the screen.

Let your users know what's changed

Use our email templates below to let your users know what changes they can expect.

A Launcher v2 walkthrough, with Head of Product, Luke McSorley

How Call + App Launching solves common problems in the meeting room