HElp + Resources

Your Help + Resources hub gives you access to common questions, how-to videos and resources for the best experience. For advice, support or guidance on Broadcasting, view the contact details below.

Useful links

Have a question or want to get in touch? Send us an email or head over to our Support Center for more information.

Get in touch

Get in touch

Get in touch

We’re available every weekday from: 9AM – 5PM (GMT)

We’re available every weekday from:
9AM – 5PM (GMT)

We’re available every weekday from:
9AM – 5PM (GMT)

Support Center

Support Center

Support Center

For all other product-related resources and information.

Sharing a Broadcast

We show you how to share a Broadcast with your audience.

Launcher being used by a group of people in a modern meeting room
Launcher being used by a group of people in a modern meeting room
Launcher being used by a group of people in a modern meeting room
Launcher being used by a group of people in a modern meeting room

Playlist for your audience

Easy how-to videos for your viewers to understand how to access, adjust and capture your content.

New to Broadcast? Head on over to our Solutions page to learn more

How Call + App Launching solves common problems in the meeting room

FAQs

I'm seeing the connection lost message, what do I do?

I don't have Broadcast pre-installed as an app.

Does Broadcast work with Google Classroom?

What network requirements does Broadcast have?

I'm seeing the message 'Broadcast failed to start.'

Q. Will my room calendar and Microsoft 365 integration still work?

Q. What’s changed in the interface?

Q. Is manual cleanup still available?

Q. How do I access Central Management?

Q. Who can manage devices in Central Management?

Q. Will users need training to use the new interface?

Q. Can I roll back to the old version if needed?

Q. Do I need to reconfigure my Launcher setup from scratch?

I'm seeing the connection lost message, what do I do?

I don't have Broadcast pre-installed as an app.

Does Broadcast work with Google Classroom?

What network requirements does Broadcast have?

I'm seeing the message 'Broadcast failed to start.'

I'm seeing the connection lost message, what do I do?

I don't have Broadcast pre-installed as an app.

Does Broadcast work with Google Classroom?

What network requirements does Broadcast have?

I'm seeing the message 'Broadcast failed to start.'

Our Customer Success team is on hand to ensure you have all the training and support that you need

We're here to help

Have a basic understanding of screen sharing but want to know more?
We're happy to help, schedule a lesson for a product tour today.

Have a basic understanding of screen sharing but want to know more?
We're happy to help, schedule a lesson for a product tour today.

Have a basic understanding of screen sharing but want to know more?
We're happy to help, schedule a lesson for a product tour today.

Have a basic understanding of screen sharing but want to know more?
We're happy to help, schedule a lesson for a product tour today.