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Data security

What data is captured?

From the receiver app on the main display, we capture the user's name and email address that's linked to the software licence, as well as optional information like company name, address, and phone number.

We do not gather any user information via our apps for desktop, browser, iOS, and Android; unless they use the “Connect as a Teacher” feature. In this case we save the user's name and email address, and, if they explicitly opt-in for it, add the user to a mailing list.

Important to know

All inbound and outbound data from our backend layer is encrypted and transmitted over TLS or DTLS (previously referred to as SSL), with 2048-bit asymmetric encryption and 256-bit symmetric encryption using certificates from third-party credited authorities.

Where is the data stored?

Data is stored in a database hosted on a server running in a Amazon Web Services (AWS) datacenter located in the EU (Ireland).

Rónán LOgue Customer Support Manager at DisplayNote is here to help

Help from Rónán

The security of your information is extremely important to us and we trust AWS to ensure your data is protected.

I've provided some links below if you'd like to find out more.

Date Protection and Privacy | AWS

EU Data Potection | GDPR Europe | AWS

Is data routed through DisplayNote servers?

Yes, for the data mentioned above. Data transit is always and exclusively end-to-end encrypted via TLS channels.