Admin learning

Congratulations, your screen sharing introduction is complete! Bookmark this Academy and revisit for quick access to common questions, plus guides and tips on using and integrating screen sharing into your school or district.

Security

At DisplayNote, we prioritise protecting our partners and end users. Why? Because in a world of evolving digital threats, safeguarding sensitive information and maintaining trust is essential.

Data Security

Information on what data is captured and where it is stored.

For issues around internet access, audio & video, or if the touch display isn't working.

Learn more

Secured by DisplayNote

A closer look into our commitment to your security and privacy.

Download

Useful links

Below you’ll find some useful links to our tech specs, support docs, and common FAQs from other users.

Minimum requirements

Minimum requirements for your system and devices.

Learn more

Firewalls + Proxies

Network and Firewall requirements to run our Screen Sharing solution.

Network and Firewall requirements to be aware of.

Learn more

Deployment Guide

A quick guide to go through how screen sharing can be deployed.

A guide to go through how screen sharing can be deployed.

Learn more

Server information

Information on server location, uptime and usage.

Learn more

Need help but not sure who to speak to?

Speak to your panel rep

For issues around internet access, audio & video or display touch not working.

For issues around internet access, audio & video, or if the touch display isn't working.

Download PDF

Rónán our Customer Support Manager providing technical assistance to a customer

Speak to Rónán

For issues around licence activation, blank screens, or connecting to the software.

Get in touch

FAQs

Q. Why am I seeing a blank screen when casting?

Q. Why is there a delay when casting my screen?

Q. Why can't I update the app on my Android display?

Q. Can I use your software on a non-touch screen?

Q. Is it possible to share my device's audio when casting?

Q. Is there a limit on how may displays I can broadcast to?

Q. Why can't I see the remote control option?

Q. Is there a limit on how many participants can view a broadcast on their device?

Q. Why am I seeing a blank screen when casting?

Q. Why is there a delay when casting my screen?

Q. Why can't I update the app on my Android display?

Q. Can I use your software on a non-touch screen?

Q. Is it possible to share my device's audio when casting?

Q. Is there a limit on how may displays I can broadcast to?

Q. Why can't I see the remote control option?

Q. Is there a limit on how many participants can view a broadcast on their device?

Q. Why am I seeing a blank screen when casting?

Q. Why is there a delay when casting my screen?

Q. Why can't I update the app on my Android display?

Q. Can I use your software on a non-touch screen?

Q. Is it possible to share my device's audio when casting?

Q. Is there a limit on how may displays I can broadcast to?

Q. Why can't I see the remote control option?

Q. Is there a limit on how many participants can view a broadcast on their device?

Q. Why am I seeing a blank screen when casting?

Q. Why is there a delay when casting my screen?

Q. Why can't I update the app on my Android display?

Q. Can I use your software on a non-touch screen?

Q. Is it possible to share my device's audio when casting?

Q. Is there a limit on how may displays I can broadcast to?

Q. Why can't I see the remote control option?

Q. Is there a limit on how many participants can view a broadcast on their device?

Rónán LOgue Customer Support Manager at DisplayNote is here to help

Help from Rónán

Having activation issues?

Activation usually occurs at a factory level before you receive your new display. However, there can be instances there this hasn't occurred. If you are seeing an activation error, please check that the network and firewall requirements are fully applied.

You can read the support article that covers this in more detail at the link below.

Having activation issues?

You can read the support article that covers this in more detail at the link below.

Read support article

Teacher learning

Admin learning

Security

Data Security

Data Security

Secured by DisplayNote

Secured by DisplayNote

Useful links

Minimum requirements

Minimum requirements

Firewalls + Proxies

Firewalls + Proxies

Deployment Guide

Deployment Guide

Server information

Server information

Need help but not sure who to speak to?

FAQs

We're here to help

Have a basic understanding of screen sharing but want to know more? We're happy to help, schedule a lesson for a product tour today.

Have a basic understanding of screen sharing but want to know more? We're happy to help, schedule a lesson for a product tour today.

Have a basic understanding of screen sharing but want to know more? We're happy to help, schedule a lesson for a product tour today.

We're here to help

Have a basic understanding of screen sharing but want to know more? We're happy to help, schedule a lesson for a product tour today.

Have a basic understanding of screen sharing but want to know more?
We're happy to help, schedule a lesson for a product tour today.

Have a basic understanding of screen sharing but want to know more?
We're happy to help, schedule a lesson for a product tour today.

Have a basic understanding of screen sharing but want to know more?
We're happy to help, schedule a lesson for a product tour today.

Have a basic understanding of screen sharing but want to know more?
We're happy to help, schedule a lesson for a product tour today.